Delivery, Returns and General Info
Delivery to Ireland and Northern Ireland
Free delivery in Ireland and Northern Ireland on all orders over €99. For orders less than €99, the delivery charge is €3.75.
Unless noted otherwise on the product page, all orders received by 10am Monday to Friday will be dispatched the same day. Orders placed over the weekend or a public holiday will be dispatched on Monday (or the next business day).
Once dispatched, delivery will normally be made within 1-2 business days however this cannot be guaranteed.
For some items, such as washable rugs or weighted blankets, the dispatch time might be longer but this will be highlighted on the product page.
COVID-19 update: During this time, it is possible that deliveries will take slightly longer than normal (expect 3-4 days).
Delivery to UK and Europe
We can deliver worldwide however the delivery costs will vary depending on destination so please contact us directly on firstname.lastname@example.org for more information on delivery costs.
We hope that you are happy with your purchase but if you change your mind you can return the (full or partial) order within 14 days of receiving it. All items must be carefully packed and returned unused and in a resaleable condition with original packing and tags still intact. Please be sure to include your order number in the returned package.
Returns should be sent to: 9 Ard na Gappagh, Clane, Co. Kildare, W91 XD80, Ireland. The customer assumes full responsibility for the returned items (including all shipping costs incurred) until they are received by us.
Once the returned items are successfully inspected, we will refund your (full or partial) order less any shipping costs.
In the unlikely event that the item is damaged or faulty, please notify us by email at email@example.com and follow the returns procedure described above.
If you are applying a discount code or a gift voucher, the order value is calculated after the discount / voucher is applied.
Please ensure you enter the correct delivery address.
At Rooms for Rascals we strive to ensure that your purchase arrives with you as safely as possible. Being mindful of the environment, our policy is to use recyclable materials in our packaging as much as possible however from time to time we may re-use packaging received from our suppliers to minimise the overall impact on the environment.